Return & Refund Policy

1. Return Eligibility

Products may be returned within 15 days of the delivery date. Items must be unused, in their original condition, and include all original packaging, accessories, manuals, and tags.

2. Return Request Process

To initiate a return, contact our customer support team with your order details. Once your request is reviewed and approved, you will receive return instructions.

3. Condition of Returned Items

Returned products must be free from damage caused after delivery. Items showing signs of misuse, alteration, or excessive wear may not qualify for a refund or replacement.

4. Non-Returnable Items

Certain items may not be eligible for return due to hygiene reasons, customization, digital delivery, or other restrictions. Please review product details before placing your order.

5. Refund Process

After the returned item is received and inspected, eligible refunds will be processed using the original payment method. Processing times may vary depending on your payment provider.

6. Exchange Policy

Eligible products may be exchanged for the same item, subject to stock availability. If an exchange is unavailable, a refund or alternative solution may be offered.

7. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with relevant details so we can assist with a replacement or refund.

8. Shipping Costs

Return shipping costs may depend on the reason for the return and applicable policies. Original shipping charges are generally non-refundable unless otherwise specified.

9. Refund Approval

Refunds are issued only after the returned product passes our inspection. We reserve the right to decline refunds for items that do not meet return requirements.

10. Contact Support

If you have questions regarding returns, exchanges, or refunds, please contact our customer support team. We are committed to assisting you throughout the return process.